Your Membership.

Progress in ballet comes from consistency, structure, and support. Regular attendance allows your body to build strength, coordination, and confidence over time, rather than starting from scratch each class.

Growth feels gentle, confidence builds quietly, and ballet becomes part of your life, not just an occasional class.

FAQ

  • What kinds of memberships do you offer?

    We offer a range of auto-debit memberships including single memberships (1 class a week), double memberships (2 classes a week) and unlimited access memberships.

  • How old do I need to be to become a member?

    16 years and over. Dancers under the age of 18 must have written consent from a parent or legal guardian, and memberships for minors must be purchased in-studio.

  • How do auto-debit memberships work?

    Payments are debited automatically. You may select the subscription membership for autodebits weekly. Alternatively you may select the up from membership where one advance payment is debited every 6 or 12 weeks depending on your class type. You can manage your membership through the app and cancel
    with 7 days written notice before the next contract cycle.

  • What are the contract lengths?

    The Beginner membership contracts are for 6 weeks. All other contract are for 12 weeks. We effectively have 4 back to back terms of 12 weeks.

  • Do I still need to book classes as a member?

    Yes you do. Although the payments are auto debited, you will need to book into your classes through the studio schedule. If you are unable to attend, we ask you to still cancel your spot to free it up for others.

  • Can I transfer my contract to another member?

    No. Memberships are non transferrable.e

  • Can I put my membership on hold?

    No, the commitment is for a three month block. Or a 6 week block if you are in the beginner cohort. Membership requires consistency. Absences must be limited and communicated in advance. Pauses are only approved under exceptional circumstances.

  • Are refunds available if I cancel my contract early?

    No refunds are offered. This includes change of mind and personal circumstances.

  • What happens to memberships as a result of public holidays?

    If your class falls on a public holiday, a membership credit will automatically be applied so you don’t miss out.

  • Will I lose access to the booking system if my membership lapses?

    Yes. Inactive members lose access to the booking system. We have a waiting list. Please email us if you are a former member wishing to rejoin.

  • As a member how do I trial a new or different class?

    As a current member you can attend a trial for a different type of class.

  • What if I miss a payment?

    It’s your responsibility to ensure that there are enough funds in your nominated account on the scheduled date. Any bank fees that result from a failed or returned payment may be passed on to you. Ballet Éternel may try to process the payment again. After this your membership will be temporarily paused until the outstanding balance is paid in full. An email will be automatically sent to you asking you to rectify the problem. While your membership is paused you won’t be able to book any classes.

  • Where do I find out more about membership prices?

    Simply click here for a list of prices.